I am playing a free AOL Pogo game and I am having technical problems with the game.

The AOL Pogo games are provided by our partner Electronic Arts. If you are playing a free AOL Pogo game and you are experiencing technical problems, you can access their comprehensive help site that answers the majority of our customers’ technical problems. You can access games their help site at:

Pogo Help

I am a paying AOL Club Pogo customer and I am having trouble with my AOL Club Pogo premium account.

Club Pogo is provided by our partner Electronic Arts. The best way to receive assistance for Club Pogo premium accounts is to go through their comprehensive help site. You can access their site at:

Club Pogo Billing

The AOL online game I am playing is having technical problems.

First visit our AOL games help section which has helpful solutions to many technical problems. You can access games help here:

AOL Games Help

I downloaded and purchased a game and I need help to access or to start playing the game.

Trymedia is our billing partner for all premium downloadable games. To receive assistance with download links or activation codes, please click here:

Premium Downloadable Game Help

I've recently purchased a new computer and I want to move my downloadable games that I purchased on to my new computer.

In order to move and install your downloadable games that you’ve purchased onto a new computer, you will need to:
a) Download the game you purchased on to your new computer
b) Enter your activation code
If you do not have your original activation code, you may obtain it here:

Activation Code Retrival

Problem: I downloaded and purchased a game and I have billing related questions or problems.

To receive assistance with payment methods and refunds please proceed to:

AOL Games Billing